Shipping & Returns

Processing & Shipping

Orders normally take 1-2 business days to process and ship from Quebec, Canada. We currently ship across Canada and to the United States with the expected delivery times below:

Canada (within Ontario and Quebec): 2-4 business days
Canada (outside Ontario and Quebec): 3-7 business days
U.S. (most major states): 5-9 business days

Pickup is also available in the Ottawa/Gatineau region.

Returns

Due to the nature of the products and the customization for each order, we do not offer returns or exchanges. Should a product arrive damaged, please contact us ASAP at hello@theflickery.com with details and pictures and we would be happy to replace it for you.